Your store allows you to configure inventory locations and delivery options that will be displayed in your store. An inventory location is a physical location from which products are stored and shipped.
Example: If, when creating your store, you specified Canada as the Country and Canadian dollar as the Currency, the default settings will be:
- Currency (CAD)
- Region (Canada)
Summary
Customize the Default Inventory Location Information
Configure Shipping for Your Location
Configure Return Shipping options
Customize the Default Inventory Location Information
- From your store's admin, go to Settings → General → Locations & Shipping.
- In the My Warehouse (Default Name) window, click the three-dot icon on the right, then click Edit.
In the Edit Location tab, enter the information for your store: Address Name (Apartment, Suite, etc.), Zip Code, City, Country, State, Company, Phone..
- Click Save.
- The Name entered for your Location replaces the default one.
To customize the default shipping information in your store:
- In the Shipping window, click the three-dot icon on the right, then click Edit options.
- In the Edit Sipping Option window, enter the service Name.
- Click Save.
- In the Delivery window, click the three-dot icon on the right and click Manage areas.
- To add more countries to your Canada (by default service area), click the Manage areas.
- Choose the country(ies) you wish to add.
Note that the country names in the list are in English.
- Click Save.
- Pickup is Disabled by default.
- Delivery is Enabled by default.
To enable or disable the Pickup or Delivery option for the location:
- Click the three-dot icon to the right of the Pickup or Delivery option.
- Click Enable or Disable.
NOTE: The configuration shown below is only necessary if you have MORE THAN ONE inventory location from which products are stored and shipped.
To create another inventory location for your store:
- From your store's admin, go to Settings → General → Locations & Shipping.
- Click Create.
- In the Create Inventory Location window, configure the following settings: Location Name, Mailing Address, Company (Optional), and Phone (Optional).
- Click Save.
- The additional Inventory location will be added.
-Pickup is disabled by default.
-Delivery is disabled by default.
- To enable the Pickup or Delivery option, click the three-dot icon on the right, then click Enable.
Note: If you have more than one location, you must configure the features 11 to 13 for each location.
Configure Shipping for Your Location
- Configuring Shipping Options for Your Location
- From your store's admin, go to Settings → General → Locations & Shipping.
- To the right of your Location name, click View Details.
- Delivery is enabled by default.
- Pickup is disabled by default.
- To change the default shipping option name (Standard Shipping - Default (Manual), click the three-dot icon on the right and click Edit option.
In the Edit shipping option window, enter a New name.
Note:
It is very important to enter the name of the carrier you use, such as La Poste, Colissimo, UPS, etc., as this information will appear in the email alerts your customer receives regarding the delivery status of their order.
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To configure or to change the shipping option Price, click the three-dot icon on the right and click Edit prices.
- In the window that appears, enter or edit the price.
- To delete the Shipping option, click Delete.
- To create a NEW Shipping option, click Create option on the right.
- In the Create Shipping option for Canada window, configure the following settings: Price Type, Name, Delivery Profile, and Activate in Store.
- Choose the Default Shipping profile.
- Click Continue.
- In the window that appears, enter the Price.
- Click Save.
- Your new Shipping option will display.
Configure Return Shipping options
- From your store's admin, go to Settings → General → Locations & Shipping.
- At the bottom of the Shipping options list, it is located Return options.
- Click View Details, on the right.
- Click Create Option.
- In the Create a Return Option for "Canada" window, configure the settings: Name, choose the Shipping Profile, and whether or not to Enable it in-store.
Note:
It is very important to indicate the name of the carrier you use, such as La Poste, Colissimo, UPS, etc., as this information will appear in the email alerts your customer will receive regarding the delivery status of their return.
- Choose the Default Shipping profile.
- Click Continue.
- In the window that appears, enter the Price (make sure to inform your clients that they are t responsible for return shipping fees, at their end).
- Click Save.
- The Return option will be added.
Learn more: Refund paid and delivered orders →
Learn more: Create a return →
Learn more: Create an exchange →