This option offers you great flexibility to adapt to your customers' preferences while simplifying payment management.
Your store offers the option to enable offline payment methods, such as On-site payment, ideal for customers who prefer to pick up their orders in person or avoid paying online. These alternatives provide more flexibility to better meet their needs.
Table of contents
Configuring an on-site payment for a region
On-site payment behaviour
Inventory behaviour for an On-site payment
Configuring an on-site payment for a region
You can configure the on-site payment method when setting up a region in your store.
- From your store's admin, go to Settings → General → Regions.
- Click Create to add a new region to your store.
- In the Create Region section, configure the following settings: Name, Currency, Automatic Taxes, Price Including Tax, Countries Included, and Payment Providers.
- In the Payment providers window, select the payment provider: On-site payment.
- Click Save.
Learn more: Configuring the in-store pickup option →
On-site payment behaviour
Once you have received the payment on-site, you must manually change the payment status to "Captured."
To manually change the order status to "Captured":
- In the Payments window, if the order status displays "Pending", click Capture payment.
- In the pop-up window, click Confirm.
- Your payment status displays "Captured."
Inventory behaviour for an on-site payment
Even if the order is marked "Capture," the items will only be deducted from your inventory once the order has been picked up and marked as "Delivered".
To manually change the status of the order to "Delivered" :
- In the Unfulfilled items window, click Fulfill items and Create the fulfillment.
- In the Fulfillment # window, click Mark as shipped.
- In the Mark fulfillment shipped window, you have the option to Add a tracking number, click Save.
- Click Mark as delivered.
- In the pop-up window, Are you sure ? click Continue.
- The Fulfillment # window will show the "Delivered" status.
The items are now deducted from your inventory.
Learn more: Configuring on-site payment →