Legal pages in your store

Revealing your terms of agreement, privacy agreement, shipping and payment information, as well as the refund policy, is essential when managing an online business.

You can integrate all the legal pages and guidelines you require into your shop. This way, patrons can peruse this information whenever they wish. You can also explicitly request buyers to approve your legal documents at checkout before completing their purchase.

Note:
It’s strongly advised to verify your shop policies with legal professionals before including legal pages on your shop.

Table of Contents

1. Incorporating legal pages into your shop
2. Requesting customers to consent to legal pages at checkout
3. Acquiring direct links to your shop’s legal pages
4. Concealing legal pages from your shop
5. Which legal pages do you need

Incorporating legal pages into your shop

You can generate the following legal pages in your shop:

• Terms & Conditions
• Privacy Policy
• Shipping & Payment Information
• Return Policy
• About Us

If you require any other documents, just rename the page when adding it.

There are two ways to append legal texts to your shop. First, you can create texts in your shop admin using the built-in editor. In this case, they are published on dedicated pages inside your shop just as you design them. Second, you can add a link to an external URL. For instance, if you already have a page with legal information established on your custom website.

Note:
If your shop is multilingual, you can add legal pages in multiple languages.

To add legal pages to your shop:

1. From your shop admin, proceed to Settings → Legal.
2. Scroll down to the Legal pages and policies section:
   
   
   
   
3. Click Add Page beside the necessary legal page.
4. Based on how you want to append legal texts to your shop, choose your option:
   • If you prefer to create your legal document in shop admin, click Insert page content and enter your text.
   • If you already possess a page with your legal information elsewhere on the web, click Modify page title and address‍ and complete the Web address for… field. Ensure the URL to the external page with your legal information commences with https://
     
     Note:
     If you append an external URL, legal page contents inputted in the shop admin will be disregarded. Any links to this legal page in your shop will redirect to your URL.
5. (optional) In the Page settings section, assign another title for your page (e.g., rename "Confidentiality Policy" to "Cookie Policy").
6. Click Save.

That’s it! You’ve integrated a legal page into your shop. Now links to it will be exhibited at the bottom of your shop’s customer email notifications, in client accounts, and will be automatically appended to your website footer. You can also display links to legal pages at your shop checkout to request customers to consent to them.

Note:
If you’re vending on a custom website and you’ve appended legal page content in your shop admin, you can obtain links to these pages to include in your website menu.

Requesting customers to consent to legal pages at checkout

You can insert a special checkbox in your cart so that customers are able to view your legal documents at checkout and agree with them before placing an order.

To prompt customers to agree with your legal pages at checkout:

1. From your shop admin, go to Settings → Legal.
2. Scroll down to the Customers’ agreement section.
3. Activate the Require consent to terms and conditions at checkout toggle.

That’s it! Now your customers will encounter a dedicated checkbox at checkout with all your shop’s legal pages listed:

Customers can click each link to read the text prior to providing consent. Legal page contents will be opened as popup windows. In case you’ve specified an external URL when adding a legal page to your shop, the link will open in a new tab.