You can send order notifications and delivery updates via SMS to both your customers and yourself whenever the order status changes. SMS notification enables quick communication, leveraging its high open rate of 95%, with most messages being read in less than 5 minutes.
Twilio
The Twilio app allows you to send SMS notifications when :
- The order payment or delivery status has changed.
- You want to send a personalized message, for example, to inform your customers about a promotion or special offer.
To start using the app::
- Open the Twilio app page in your store admin interface.
- Connect your Twilio account.
- Set the messages you want to send in the app.
Price: $4.99 per month, free trial available. .
Twilio, Nexmo, CM.com, SMSC.RU
This SMS order notifications app allows you to use one of four supported SMS gateways: Twilio, Nexmo, CM.com or SMSC.ru. You can : :
- Enable/disable SMS notifications for any order status with individual message templates and order details.
- Block specific phone numbers (customers who don't want to receive SMS notifications).
- Send a personalized SMS notification to any phone number.
To start using the app:
- Open the app page in your store admin interface and install it.
- Register on one of the SMS gateways that suits you best and connect the account.
- Set the messages you want to send in the app.
Price: $4.99 per month, free trial available.
Other SMS Messaging ServicesS
You can connect any SMS notification service to your store through Zapier. The app supports many services, like ZapierSMS, Mobyt SMS, Beepsend SMS, Burst SMS, Octopush SMS, SMS Partner, and others.
Price: free and paid versions over $20/month, free trial available.