When your clients make their initial purchases, your online shop automatically generates client accounts for their email address. Your clients can access their accounts at any time through their personal Sign-In link sent to their inbox. Clients no longer need to recall yet another username and password.
Client accounts enable your clients to complete purchases more quickly, check order history with current payment and fulfillment statuses, see their list of preferred products, specify the VAT ID, access their exclusive member discounts, and view invoices.
Table of content
- Enabling/Disabling Sign-in option
- Signing in to Client Accounts
- Changing My Account icon location
- Viewing favorite products (Wishlists)
Enabling/Disabling Sign-in option
You can enable/disable the “My Account” link from the storefront. If enabled, clients can find the sign in option in the store footer under your catalog, so they can register or log in to their account:
To enable/disable the My Account link in your storefront:
- From your shop admin, go to Design.
- Scroll down to Storefront navigation & colors.
- Switch the toggle next to "Sign in" link to select Shown or Hidden.
Signing in to Client Accounts
If your client wants to create an account with your shop, there is typically a list of links at the bottom of every page on your storefront, including a My Account link where your clients can register or log in to their account.
To log into a Client account (as a client):
- On the storefront, click My Account.
- Enter the email address for your account, then click Get Sign-In Link.
- Open your email inbox, then click a personal sign-in link in the email. This link can be used only once and is only valid for 14 days. Once clicked, you will be taken back to the shop website.
When your clients access their My Account page, they see a dashboard of their account, with an overview of recently placed orders and their account data. From here your clients can view their shopping cart and wish list, specify the VAT ID, access their exclusive member discounts, and view or download invoices from the More Actions menu:
Your clients stay signed into their accounts until they click the Sign Out link or start using another browser or device to shop in your shop.
Changing My Account icon location
If you’ve added your shop to your own existing site, you may want to add My Account link or Sign Up/In button in your website header or navigation.
To create a custom My Account link:
- Form a URL for your shop's Sign In page. It should point to:
http://PATH-TO-STORE/account/settings
Replace PATH-TO-STORE with the real domain of your website page where you've added your online shop. Here is an example of the resulting URL: https://surfparadise.shopsettings.com/account/settings. - Add a custom link to the desired place on your website. If you are not sure how to do add a custom link onto your website, follow your sitebuilder's instructions on how and where you can add it.
Viewing favorite products (Wishlists)
Your clients can add items from your online shop to their favorites, making it easy for them to keep track of all the products they desire. Clients can view their wish list from their account at any time by clicking on View favorites. All of the products marked as a favorite will be shown on the page.